Our Sweet Story

Sweethaven has been creating long-lasting technology partnerships with care, passion and personality for over 4 decades. Here’s our timeline explaining just how we’ve developed into the respected, award-winning managed service provider we are today.

 
 
Sweethaven - Our Sweet Story

1977

 

Sweethaven was first established

Sweethaven was established by Family Rambridge, after taking over a local newsagent! The business starts life as a newsagent/sweet shop in Trehaven Parade – hence the name Sweethaven!

1987

 

Dedicated PC Sales Commenced

In recognition of technological advancements, Sweethaven starts to specialise in dedicated PC sales. Expansion to 3 retail units and a dedicated PC area ensues.

Sweethaven 2000 - the year of the Millennium Bug

2000

 

Establishment of 1st Class Managed Service

Sweethaven brings on its first local business client! And from there see accelerated growth of managed support for both the local education and business market. We also all survived the Millennium bug!

2002

 

Service Perfection

Sweethaven sees further growth and thus hones focus on delivery of high-quality managed service, coupled with a spotlight on training, industry accreditation and talent development.

2008

 

Business Expansion

Sweethaven outgrows its premises yet again! New Reigate HQ premises acquired to enable larger scale expansion and refurbishment.

Two arms are fully established: Sweethaven Business Services for the B2B market and Sweethaven Education Services for the B2E market.

2012

 

Client Growth

Sweethaven Business Services and Sweethaven Education Services grows to cover more of the South East SME market and to incorporate bespoke project work for larger corporates.

2015

 

Focus on Talent

Sweethaven further increases focus on national apprenticeship schemes to contribute to the generation and development of local talent that will in turn support the South East’s schools and businesses.

These efforts lead to the subsequent recognition of Apprenticeship Scheme of the Year.

Sweethaven - PCR Independent Reseller of the Year Award - 2016

2016

 

National Award Wins

Our reputation and quality service leads to Sweethaven’s recognition at national level as PCR Independent Reseller of the Year and Toast of Surrey Apprenticeship Scheme of the Year. Individual recognition of Martin Byrne (Head of Technical Innovation) as Top 30 under 30 in the UK.

2017

 

Women of the Year Awards

In the year we turned 40, it was another great year for recognition for the Sweethaven family with Melissa Rambridge (Senior Leadership Team) winning PCR WOTY 2017 Rising Star Award, and the team also revamped the office.

PCR 2018 - Sweethaven’s Melissa Rambridge on embracing individuality and diversity in the tech industry

2018

 

Embracing Individuality and Diversity

Melissa Rambridge (Senior Leadership Team) had her article discussing individuality and diversity in the tech industry, featured in PCR-Online, and was a speaker at the Network Group event.

Sweethaven - 2019 MSP Specialist of the Year PCR awards

2019

 

MSP Specialist Winner

In 2019 Sweethaven was crowned the MSP Specialist of the Year at the PCR Awards, another fantastic achievement. Melissa Rambridge was also a presenter at the Network Group Roadshow, and at the same event, Sweethaven’s Paul Rambridge was awarded the Core Value Avatar Award!

2020

 

Panelist at CompTIA EMEA

Along with Mark WIlliams, Pensar and Steven Tytgat from Tyneso, Melissa Rambidge, who also became CEO this year, was a panellist discussing The New Normal during the Covid-19 pandemic.

CRN - Rising Stars 2021 - Sweethaven’s Melissa Rambridge

2021

 

Another win for the Sweethaven team

Supporting over 55 businesses and 16 schools across the South East, in 2021 Sweethaven became one of the 7 CRN Rising Stars, and Melissas is interviewed for their magazine.

2022

 

Further Exciting Growth

In 2022 we’ve launched two brand new websites, Sweethavenn B2B and Sweethaven Education. We’ve introduced a new Education Government Framework entry, and won our largest ever education and B2B contracts! We’ve also grown our team to 40 staff, launched a new staff training platform (Pluralsight) and, our teams have been smashing their Microsoft exams with 5 of our tech experts passing so far, with more about to complete theirs.

in 2022, we are also hoping that we’ll bring home another award as our CEO, Melissa Rambridge is currently shortlisted for three national awards! Melissa is a finalist in THREE categories in the CRN Women & Diversity in Channel Awards 2022:

  • Entrepreneur of the Year

  • Outstanding Returner Award

  • Woman of the Year Award

Making it to the finals is all due to the entire team’s success and dedication, and we’re very much looking forward to celebrating together. We're also delighted that by entering and attending we're helping to support the huge, combined effort to draw attention to the need for, and the benefits that can be achieved, with more diversity in the technology sector.

Sweethaven continues to maintain a determined focus on enabling customers to excel through a trusted partnership and to deliver technological solutions with a truly personal touch that resonates with the company’s family upbringing!

2023

 

Sweethaven join the inTEC GROUP

In Summer, we were delighted to announce that we joined the inTEC GROUP.

inTEC is a fast-growing group of ICT specialists operating across the UK, working with SMEs and educational organisations. Sweethaven has become their fourteenth acquisition since 2016 and inTEC have ambitious plans to further extend their geographical reach throughout the UK and Ireland this year.

inTEC specialise in the design, implementation, and support of a wide range of cloud services and business applications including I.T. managed services, infrastructure support, hosted collaboration and communication solutions.

They help organisations achieve more by delivering best guidance, best technology and best support.

As a Microsoft Gold Partner, inTEC demonstrate expertise in multiple areas of the Microsoft ecosystem and help organisations not just implement a whole host of solutions but onboard them effectively through comprehensive change management and training. They specialise in Modern Workplace and everything that entails, namely Windows 10, Microsoft 365, Azure Virtual Desktop and Microsoft Endpoint Manager.

We are thrilled to be joining the inTEC GROUP and are excited by the opportunity this presents for a further enhanced service and suite of offerings for our customers. There is a strong cultural alignment between Sweethaven and inTEC, with dedication, passion and care sitting at the core of all that we do. Our team are looking forward to harnessing this together to truly offer the very best managed service for our schools and businesses, delivered with the personal touch for which we are renowned.

Read the full press release for more information.

We’ll update again soon….

 

Would you like to know more about what we do?

As an award-winning managed service provider, we are trusted by many businesses, learn more about what we do.

 
 

Managed IT

Comprehensive Managed IT Solutions for your business and workplace.

Cyber Security

Ensuring your business is best protected against today’s cyber threats.

IT Consultancy

Matching your IT strategy and cloud solutions with your business objectives.

VoIP

Deploying effective and suitable business communication systems.

 

Awards & Accreditations

It is our mission to ensure that we offer the best possible range of IT products and services alongside in-depth
consultation and advice that ensures your specific ICT requirements are achieved. Awards or not, we target excellence.

Sweethaven Case Studies

Over the years Sweethaven has managed the IT strategy and solutions for many SMEs in many verticals. You can learn more about our work in our case studies. If you’re a client and would like to have your case study created, designed and featured, do get in touch.

Delivering bespoke client IT solutions

 

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